Pengaruh Green Product Quality dan Green Product Price Terhadap Green Customer Loyalty Dimediasi Green Customer Satisfaction (Studi Kasus Customer Nike)

Mahendika Brahmada Ardino Palar, 1012110034 (2026) Pengaruh Green Product Quality dan Green Product Price Terhadap Green Customer Loyalty Dimediasi Green Customer Satisfaction (Studi Kasus Customer Nike). Undergraduate thesis, Universitas Internasional Semen Indonesia.

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Green Product Quality dan Green Product Price terhadap Green Customer Loyalty dengan dimediasi oleh Green Customer Satisfaction pada konsumen Nike di Gresik yang menggunakan produk ramah lingkungan. Fenomena meningkatnya kepedulian masyarakat terhadap lingkungan mendorong perusahaan untuk mengadopsi strategi pemasaran hijau, termasuk dalam hal kualitas dan harga produk. Namun beberapa sumber mengatakan bahwa kualitas produk berbahan ramah lingkungan tidak memuaskan konsumen, hal inilah yang melatarbelakangi penelitian ini. Penelitian ini menggunakan pendekatan kuantitatif metode pengumpulan data melalui kuisioner yang disebarkan 120 responden yang telah melakukan pembelian sepatu Nike berbahan ramah lingkungan. Teknik analisis data dilakukan dengan menggunakan metode Structural Equation Modeling-Partial Least Square (SEM-PLS) dengan bantuan software SmartPLS4.

Item Type: Thesis (Undergraduate)
Additional Information: Softfile/KK.26/UISI-01/MG
Uncontrolled Keywords: Green Product Quality, Green Product Price, Green Customer Loyalty, Green Customer Satisfaction
Contributors:
ContributionNameEmail
Thesis advisorDr. Alfina, S.M.,M.M.alfina@uisi.ac.id
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Department of Management
Depositing User: MAHENDIKA BRAHMADA ARDINO PALAR
Date Deposited: 23 Feb 2026 10:39
Last Modified: 23 Feb 2026 10:40
URI: https://repository.uisi.ac.id/id/eprint/8390

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