Wahyu Rizky Pratama Putra, 1011510120 (2018) ANALISIS BEBAN KERJA MENTAL SUMBER DAYA MANUSIA DALAM AKTIVITAS PELAYANAN DI UPTD PENGUJIAN KENDARAAN BERMOTOR DINAS PERHUBUNGAN KABUPATEN BOJONEGORO DENGAN METODE NASA-TLX. Undergraduate thesis, Universitas Internasional Semen Indonesia.
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Abstract
UPTD Pengujian Kendaraan Bermotor is a government public service agency. Based on the provisions of Law Number 22 Year 2009 concerning Road Traffic and Transport, it is mandatory for every vehicle operated on the road to be tested. However, the limitations of facilities and equipment that make it possible, currently still possible for types of motorized vehicles, especially cars, cars, public transportation and public transport. The types of services needed for inspection and testing for each vehicle carried out every 6 (six) months. This study aims to look for mental factors and find out the amount of mental workload in the UPTD Pengujian Kendaraan Bermotor Dishub Bojonegoro and also the cause of mental workload. The subjects of this study were 7 people involved in service activities. The work used in this study is the mental workload with the NASA Task load Index (NASATLX) method and ind using a fishbone diagram. The results of this study indicate that employees in unit pengujian kendaraan have high mental work caused by engine, environmental and human resources factors.
Item Type: | Thesis (Undergraduate) | |||||||||
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Additional Information: | 86/KK.18/UISI-01/MG | |||||||||
Uncontrolled Keywords: | Workload, Mental work load, NASA-TLX Method, fishbone diagram | |||||||||
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Subjects: | H Social Sciences > H Social Sciences (General) | |||||||||
Divisions: | Department of Management | |||||||||
Depositing User: | Mahasiswa UISI | |||||||||
Date Deposited: | 17 Jun 2020 12:12 | |||||||||
Last Modified: | 17 Jun 2020 12:12 | |||||||||
URI: | https://repository.uisi.ac.id/id/eprint/155 |
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