Items where Author is "Fatimatus Zahra, 1011510027"

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Thesis

Fatimatus Zahra, 1011510027 (2017) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DAN SWITCHING COST (STUDI PADA PELANGGAN INDIHOME DI KAB. GRESIK). Undergraduate thesis, Universitas Internasional Semen Indonesia.

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